Skip to main content
LOGISTICS AGENT

AI Employees for your logistics operation thatprocess, execute and follow up 24/7

They take in orders and documents, validate the data, execute tasks in your systems and escalate only the exceptions that need a human.

Integrated with your TMS, WMS, ERP, CRM, Track & Trace, email and WhatsApp.

  • No changes to your systems
  • Built around your processes
  • Dedicated Laburen team
Inbound
  • Delivery note receiveddelivery_note_18382.jpg
  • Spreadsheet received by emailcustomer_orders_2209.xlsx
  • New orderCustomer: ACME
AI Employee
Document processed
  • Customer identified
  • Destination validated
  • 18 packages
  • 426 kg
  • Delivery date validated
Systems
  • TMSOrder created
  • WMSData updated
  • ERPCustomer validated
  • CRMCase logged
Missing warehouse codeEscalated to Operations

It doesn't replace a single step.
It connects the entire flow.

From the moment an order comes in until the customer gets an update.

  1. 01

    Takes in the work

    Picks up orders, delivery notes, spreadsheets and documents from email, portals, APIs, WhatsApp and other channels.

  2. 02

    Understands the data

    Reads files and identifies customers, destinations, products, quantities, dates, packages, weights and operational details.

  3. 03

    Validates before moving on

    Checks the data against your business rules and internal systems to catch inconsistencies before anything gets entered.

  4. 04

    Executes in your systems

    Creates or updates operations in your TMS, WMS, ERP, CRM and other platforms.

  5. 05

    Follows up

    Checks statuses, spots changes and automatically keeps customers and internal teams informed.

  6. 06

    Escalates exceptions

    When data is missing or something doesn’t add up, it routes the case to the right team with full context.

CONFIGURE YOUR AGENT

See what an AI Employee handles in your logistics operation

Pick the process you want to automate and the systems your operation uses today.

Where do you want to start?

DOCUMENTS

Your customers don’t all work the same way.
Your agent knows what to do with every format.

  • Photo / Scan

    Delivery notes, orders, receipts.

  • Spreadsheet

    Every customer with its own layout.

  • Email

    Attachments or orders written in the body.

  • System / API

    Portals, ERP, TMS and other platforms.

ONE NORMALIZED OPERATION
  • Customer
  • Destination
  • Product
  • Packages
  • Weight
  • Date
  • Service
MANAGEMENT BY EXCEPTION

AI handles the repetitive work.
Your team decides on the exceptions.

87operations processed correctly Handled automatically
4need review
  • Missing document
  • Weight mismatch
  • Unrecognized destination
  • Duplicate order

The agent applies your rules, validates the data and executes. It only pulls in your team when a decision really needs a person.

One operation.
Multiple AI Employees.

Order Entry

  1. Receives
  2. reads
  3. validates
  4. enters

Back Office

  1. Reads
  2. verifies
  3. records
  4. reconciles

Customer Service

  1. Checks
  2. replies
  3. notifies
  4. escalates

It doesn't replace your stack.
It works on top of it.

Operations

  • TMS
  • WMS
  • Track & Trace
AI EMPLOYEE

Management

  • ERP
  • SAP
  • ORS

Customers

  • CRM
  • Portals
  • WhatsApp
  • Email

Documents

  • Excel
  • PDF
  • Images
  • APIs
IMPACT

More volume without more manual work.

01

Less data entry

Documents and orders entered automatically.

02

Fewer errors

Validations before anything hits your systems.

03

More capacity

Your operation can grow without scaling the back-office team at the same rate.

04

Always-on answers

Statuses and inquiries available without depending on a person.

Your operation already has systems.
What it’s missing is someone working between them.

A Laburen AI Employee reads, validates, executes and follows up across your existing systems, while your team focuses on the decisions that truly need a person.